Frequently Asked Questions

Please see a list of our most frequently asked questions below.  If you have a question that is not referenced below, don’t hesitate to Send Us Your Question

  • How Do I Place an Order?

    All orders start with a paper pattern that you or one of our distributors can easily make.  We have distributors in most parts of the country where you can try the different mattresses and choose the exact model.  The person you speak with will be the person measuring and making patterns that way HMC assures it can guarantee a proper fit.   The distributor will write order with bedding pads, sheets and finger space to HMC factory where mattresses are usually finished in 2 to 3 weeks.

    All boats, even production boats can vary from boat to boat and year to year with the importance of finger space around edges with keeper rails to be able to tuck in sheets and mattress pads.  It is best to have a new pattern each time to ensure proper finger space.

    Therefore, we have distributors worldwide who can measure your boat and also offer the opportunity to try each model out.   Find a rep.

  • Do Springs Rust on Innerspring Mattresses?

    Under normal conditions the padding and fabric keep condensation out of the inside allowing a rust free environment.  The vinyl bottom keeps sweat and condensation form seeping into a mattress. If concerned we can powder coat springs for an additional cost.

  • Does Latex Mold Or Mildew?

    No, latex does not support bacterial growth therefore it won’t mold or mildew which is one reason we extend the warranty.

  • Can You Feel the Hinge Fold?

    No,  you cannot feel the hinge fold because our patented design keeps a layer of padding above to hide the hinge line.  Hinge can run Head to Toe or Side to Side even off Center.

    HInge-Fold

     

  • Do Mattresses Meet Cost Guard Approval?

    Yes, all HMC mattresses met or exceed all coast guard requirements on flammability laws or requirements.

  • Does HMC Offer Custom Bedding?

    Yes, Handcraft Mattress offers a variety of quality custom bedding including:  Sheets, Covers and Mattress Pads.

  • Does HMC Offer a Warranty?

    Yes, Handcraft Mattress offers a Limited Lifetime Warranty.

    LIFETIME LIMITED WARRANTY

    Handcraft Mattress Company (“HMC”) manufactures  custom live-aborad innerspring and foam mattresses designed specifically for the marine environment. The craftsmanship and quality of each HMC mattress matches that of the top brands available today and allows HMC to offer the original purchaser a lifetime limited warranty, against defects in workmanship or materials (other than the cover) from the purchase date subject to the following conditions.

    HMC, under it’s limited warranty, will repair or replace any mattress which is found defective as a result of manufacturing defects at no cost within the warranty period. In the event that the purchaser desires a new cover, then there will be a charge for replacing the cover. HMC reserves the right to substitute materials or models of comparable quality and does not guarantee that the fabric of the replacement will match original materials or models.  Read more

  • Does HMC Ship Worldwide?

    Yes, Handcraft Mattress has two factories to better serve you on each coast, plus we ship to clients throughout the world.